Strategic Communication Services

Prepare Now for Conversions, Mergers, Potential Crisis Response, and More

An intentional, strategic communication strategy that is consistent, authentic, and purposeful doesn’t just happen; it requires developing a plan.

Our experts have assisted 50+ financial institutions globally as they’ve undergone transformational change or sought to improve communication from the inside out.

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Areas of Expertise

We work hand-in-hand with your team to develop and execute a communication plan that supports organizational goals and helps drive success.

M&A Communication

Employee/Leadership Communication

Crisis Communication Planning

Organizational Change (Transformational) Communication

Media Relations & Coaching

Ongoing Internal & External Communication


Why Choose Our Strategic Communication Solutions?

We believe in a partnership approach and provide flexibility, adapting to each client’s changing needs. We’ll work as an extension of your team throughout the merger process or on an ongoing basis.

We bring merger communication expertise plus a wealth of knowledge and a best practice approach based on experience. Our team has worked with dozens of financial institutions nationwide to communicate effectively during mergers and other transitional events.

We don’t use a cookie cutter approach; we use our knowledge and experience to develop the best outcomes for your institution, tailoring our strategy and implementation to your specific needs.

We understand the dynamics between your key stakeholders and how to communicate effectively with board members, leaders, employees, consumers, the media, and the communities financial institutions serve.

We take a strategic approach, developing internal and external announcements that clearly explain the potential benefits and “why” behind changes to resonate with each audience.

Jessica Richardson-Isenegger - Managing Director, Strategic Solutions Group

Jessica Richardson-Isenegger

Managing Director, Strategic Solutions Group

Jessica Richardson-Isenegger joined ALM First in 2022. As a Managing Director within the firm’s Strategic Solutions Group, Jessica provides clients with targeted communication, PR, and marketing services. She works closely with ALM First’s M&A Advisory team.

Prior to joining ALM First, Jessica was a founding member of Infusion Group and led marketing teams at several credit unions. She is experienced and passionate about supporting organizations as they maneuver through critically important communication decisions, including mergers and acquisitions. Her skills assist individuals, teams and organizations in creating strategic alignment.

Jessica holds a bachelor’s degree in Communication with minors in Political Science and Management from Saginaw Valley State University. Throughout her career, she has presented for multiple industry organizations and associations on strategic communications.